Privacy Policy

CITY NAVI (the “Site”) handles personal information and usage information appropriately so that visitors can use the Site with confidence.

Purpose of Personal Information

When you contact CITY NAVI, we may ask you to provide information such as your name, email address and other details.

Information collected through the Site may be used for the following purposes:

• Responding to inquiries
• Providing necessary communications
• Operating and improving the Site
• Preventing or responding to misuse, spam or other inappropriate activity

We do not use personal information for purposes other than those described above without the individual’s consent, except where permitted or required by law.

Advertising

CITY NAVI may use Google AdSense, a third-party advertising service.

Google and other third-party vendors may use cookies or similar technologies to serve ads based on a visitor’s previous visits to this Site or other websites.

Visitors can manage personalized advertising settings through Google My Ad Center.

• Google My Ad Center
• How Google uses information from sites or apps that use its services

Cookies

The Site may use cookies for advertising, analytics, website functionality and service improvement.

A cookie is a small piece of data stored by a browser or device when a website is visited. Cookies may be used to collect information about browsing activity and the user’s environment. CITY NAVI does not use this information for the purpose of directly identifying individual visitors.

Visitors can refuse or delete cookies through their browser settings. Disabling cookies may affect some functions of this Site or third-party services.

Google Analytics

CITY NAVI uses Google Analytics to understand how the Site is used and to improve its content and services.

Google Analytics may collect information including:

• Pages viewed
• Date and time of access
• Device information
• Browser information
• Referrer and traffic source
• Activity on the Site
• IP address and other communications-related information

This information is used to analyze traffic, improve content and maintain the quality of the Site.

Visitors who wish to opt out of Google Analytics can use the Google Analytics Opt-out Browser Add-on.

Google Analytics Opt-out Browser Add-on

Google Search Console

CITY NAVI uses Google Search Console to understand how the Site appears in Google Search and to monitor the condition of the Site.

Search queries, impressions, clicks, average positions and related search-performance information may be used to improve the Site and guide content planning.

Disclosure of Personal Information to Third Parties

CITY NAVI does not disclose personal information collected through the Site to third parties without the individual’s consent, except in circumstances such as:

• When required by law
• When necessary to protect a person’s life, health or property
• When necessary to address fraud, misuse or security issues
• When the individual has given consent

Data processing performed through services such as Google AdSense and Google Analytics is also subject to the privacy policies and terms of the relevant service providers.

External Links

Articles on CITY NAVI may contain links to government agencies, companies, shops, facilities, event organizers and other external websites.

CITY NAVI is not responsible for the handling of personal information, content or services provided by external websites. Please review the privacy policy and terms of each external website.

Accuracy of Published Information

CITY NAVI makes reasonable efforts to provide accurate information. However, published information may differ from current conditions because of later changes, updates or errors.

For event dates, prices, business hours, transportation information and similar details, visitors should check the latest information from the relevant government body, organizer, facility or company when necessary.

Security

CITY NAVI uses SSL encrypted communications to help protect data transmitted between visitors and the Site.

Reasonable security measures are also taken to help prevent unauthorized access, leakage, alteration or other inappropriate handling of collected information.

Requests for Disclosure, Correction or Deletion

If a person requests disclosure, correction or deletion of personal information held by CITY NAVI, we will respond appropriately in accordance with applicable laws after confirming the identity of the requester when necessary.

Changes to This Privacy Policy

CITY NAVI may revise this Privacy Policy in response to changes in laws, Site services or third-party services used by the Site.

A revised Privacy Policy becomes effective when it is published on this Site.

Contact

For questions regarding this Privacy Policy, please use the CITY NAVI contact page.

Operator: CITY NAVI Operations Office

Established: September 27, 2026
Last revised: October 4, 2026
English version updated: October 6, 2026